Shipping policy
Thank you for choosing BrightCubs.
We proudly offer FREE worldwide shipping on every order.
Processing Time
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery time:
- Worldwide: 7–10 business days
Delivery times are estimates and may vary due to customs inspections, carrier delays, severe weather, or other circumstances beyond our control.
Shipping Cost
We offer:
- FREE shipping on all orders
- No minimum purchase required
Tracking Information
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–72 hours to become active.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties determined by the destination country.
Customers are responsible for any applicable local charges.
Incorrect Shipping Information
Please verify your shipping address before completing your purchase.
BrightCubs is not responsible for delays or losses caused by incorrect customer information.
Lost Packages
If your package appears lost during transit, please contact us.
Our customer support team will investigate with the shipping carrier and provide an appropriate resolution.
Contact Us
Website:
https://brightcubs.store
Email:
support@brightcubs.store
Phone:
+1 250 231-3500
Address:
3604 3B Hwy
Fruitvale, BC V0G 1L1
Canada